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Money with Mom

I have changed the scope of the website to include in addition to customer service, how to get a job, rock that job, and what to do with the money you earn. Today is the day I am launching the first video in my Money with Mom series. Recently I have seen a lot of…
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Pay Attention to Me!
Just a quick tip for the day, be present with your customer. They deserve your attention.
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10 Simple Ways to Up Your Service Game in Fast Food
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It Starts with a Smile – Customer Service Basics – Step 1

All good customer service starts with a smile. A smile relaxes people. It also lets customers know you are there to help. It will make your job a lot easier too. A smile puts you and your customer in a better frame of mind. Have you ever come to work not feeling well, frustrated with…
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It’s Finally Time for Debbie Talks A Lot!
Yes, it’s about time! 30 years ago I had the idea to write a customer service book. Life happened and it didn’t get written. Over the years, I would just add notes to a folder I have. Now we live in the age of the internet, blogs, YouTube, and social media. I can get my…
