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It Starts with a Smile – Customer Service Basics – Step 1
All good customer service starts with a smile. A smile relaxes people. It also lets customers know you are there to help. It will make your job a lot easier too. A smile puts you and your customer in a better frame of mind. Have you ever come to work not feeling well, frustrated with…
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It’s Finally Time for Debbie Talks A Lot!
Yes, it’s about time! 30 years ago I had the idea to write a customer service book. Life happened and it didn’t get written. Over the years, I would just add notes to a folder I have. Now we live in the age of the internet, blogs, YouTube, and social media. I can get my…
Debbie Talks A Lot 