Overpromise, under deliver, right? No? Whoops!

One of the key points in customer service is to do what you say you are going to do, when you say you are going to do it. I didn’t and I’m sorry. I let other things get in the way of my goal of sharing ways to make you a rock star at customer service. I could tell you all the reasons why, but just like a customer, you probably aren’t too concerned with why, you just want what was promised. Well, I have my act together now, so look forward to blog posts, #serviceshoutouts on Twitter, and although I’m sure the first videos will be rough, how to videos on YouTube.

 

Author: Debbie

Making people smile is my goal. One of the best ways I can do that is to teach others exceptional customer service skills.

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